- Grow the portfolio from 350 hotels to 700 hotels and add 14,000 keys by 2030
- Increase Enterprise Revenue to 30,000 Crores from current 13,000 crores by 2030
- Focus on expanding across Tier 2 and Tier 3 cities in India.
- Soon to open a Taj Hotel in Frankfurt within the next 10 months.
- Internationally, prioritize opening Taj hotels in key gateway cities around the world.
The Indian Hotels Company Limited (IHCL), India’s largest hospitality brand, has unveiled its ambitious strategy for 2030. As part of this plan, IHCL aims to broaden its brand portfolio, achieve industry-leading margins, and double its consolidated revenue. The company also targets a 20% return on capital employed and plans to expand its portfolio to over 700 hotels, all while continuing to uphold its globally recognized service excellence.
Puneet Chhatwal, Managing Director and Chief Executive Officer, IHCL said, “IHCL has surpassed its guidance by achieving a portfolio of 350 hotels, with over 200 hotels in operation and delivered ten consecutive quarters of record financial performance. This strong performance, coupled with a robust balance sheet, positions us well to accelerate our growth momentum. Enabling this vision are long term structural tail winds for the sector including India’s forecasted GDP growth of over 6.5%, government’s continued focus on infrastructure spend, hotel demand outpacing supply and the rising affluence of the consumer base.”
He added, “IHCL will expand its brandscape with the launch of new brands, tapping the heterogenous market landscape and taking its portfolio to 700 hotels by 2030. Doubling its Consolidated revenue to INR 15,000 crores, scaling new and re-imagined businesses to 25%+ share of revenue and continue to generate industry-leading margins and return on investment, while maintaining its renowned service excellence.”
Under ‘Accelerate 2030’, the focus will be on driving top-line growth with 75% from traditional businesses and management fee and 25%+ from new and re-imagined businesses. Traditional businesses will be enabled by RevPAR leadership, asset management initiatives and inventory expansion of existing assets. Management Fee is expected to cross INR 1,000 crores by 2030, led by not like for like growth and increasing share of managed inventory. New Businesses, comprising of Ginger, Qmin, amã Stays & Trails and Tree of Life will rapidly scale through a capital light route, delivering a revenue CAGR of 30%+, while the re-imagined businesses of The Chambers and TajSATS, will continue their growth momentum.
Ankur Dalwani, Executive Vice President and Chief Financial Officer, IHCL said, “Our capital allocation framework envisages investments towards strengthening existing and building future competitive advantages, through an outlay of upto INR 5,000 crores over the next 5 years. This investment is expected to be across existing properties and identified expansion projects. We are also committed to our announced dividend policy of distributing 20% to 40% of PAT to the shareholders leaving sufficient cash balance for future greenfields, accretive inorganic opportunities and strategic cash reserves.”
Evolution of the brandscape will be central to achieving optimum scale, building salience for new and re-imagined brands and introducing innovative formats and concepts. This includes entering new segments like branded residences and extending the brandscape with newer brands like the addition of The Claridges, an opportunity to grow with a differentiated offering in the luxury segment.
Expansion of the portfolio will maintain IHCL’s leadership in the Indian Sub-Continent. International presence will be built in global gateway cities with a focus on capital light route only with the Taj brand. Taj, SeleQtions and Vivanta will continue their steady growth, collectively contributing another 100 hotels to the pipeline. Reflective of the emerging consumer trends as well as the growth in Tier I and II cities, 75% of our new additions will be driven by the boutique leisure offering of Tree of Life, the re-imagined Gateway brand in the upscale segment, Ginger in the midscale segment.
Excellence in operations with industry leading ESG+ framework of Paathya and IHCL’s world-renowned service standards will be the key enablers on this journey.
