NTT DATA Payment Services India has officially launched ADAPTIS, an integrated unified payment and digital commerce solutions platform designed to empower Indian merchants, growing MSMEs, and large enterprises. By combining payment acceptance, in-store and e-commerce solutions, value-added services (VAS), and enterprise-grade payment infrastructure under a single brand, ADAPTIS simplifies business operations and enables seamless online and offline omnichannel commerce across India’s rapidly expanding digital payments landscape.
The launch brings together NTT DATA Payment Services India’s payment acceptance, merchant solutions, value-added services, and commerce capabilities under a single brand.
Designed for businesses ranging from neighbourhood merchants and growing MSMEs to large enterprises, ADAPTIS enables merchants to accept payments, streamline operations, deliver seamless customer experiences across online and offline channels, and manage their entire commerce journey through one integrated platform.
In India, ADAPTIS will offer four key service pillars tailored to the local market:
• ADAPTIS In-Store: Seamless payment solutions for physical retail environments
• ADAPTIS e-Commerce: Secure and scalable online payment solutions
• ADAPTIS Enterprise: Enterprise-grade payment infrastructure and business solutions
• ADAPTIS VAS (Value-Added Services): Value-added solutions that enhance operational efficiency and customer engagement
Speaking on the launch, Mr. Takeo Ueno, Whole-time Director & CEO, NTT DATA Payment Services India, said: “India -is a critical market in our regional growth strategy, driven by strong digital adoption and the evolving needs of merchants. With ADAPTIS, we are combining our global expertise with deep local market understanding to deliver secure, scalable and customer-centric commerce solutions for businesses of all sizes. This launch reinforces our long-term commitment to expanding our merchant reach, strengthening ecosystem partnerships and supporting the continued growth of India’s digital payments landscape.”
Mr. Shinichiro Nishikawa, Head, Global Payments Strategy & Transformation Section, NTT DATA Japan, added: “The launch of ADAPTIS in India marks an important milestone in our vision to build a unified payment and commerce platform across markets. By bringing our together capabilities under a single brand, we aim to deliver consistent, high-quality experiences to merchants while retaining the flexibility to – meet the unique needs of each local market.”
Mr. Rahul Jain, Chief Financial Officer, NTT DATA Payment Services India, said: “ ADAPTIS represents an important milestone in strengthening our business for long-term sustainable growth. By bringing our capabilities together under one unified brand, we are better positioned to deliver greater value to our partners while supporting the evolving needs of merchants across India.”
Backed by nearly two decades of domain expertise, NTT DATA Payment Services India continues to power the nation’s fintech growth—processing over 100 million annual transactions for millions of merchants. Driven by cutting-edge technology and robust, PCI-DSS compliant infrastructure, the launch of ADAPTIS reinforces the company’s commitment to delivering secure, scalable, and future-ready commerce solutions across India.
